Who is responsible for addressing complaints against builders?

The responsibility for addressing complaints against builders falls primarily on the Michigan Bureau of Professional Licensing. This agency is tasked with the oversight and regulation of various professions, including builders, within the state. When a complaint is filed, it is the Bureau's duty to investigate these issues thoroughly to ensure compliance with state laws and regulations pertaining to construction and building practices.

This means that the Bureau has the authority to handle disputes between homeowners and builders, potentially leading to disciplinary actions or other measures, depending on the findings of their investigations. Their role is crucial in maintaining standards within the building industry and protecting consumers' rights.

While homeowners may initiate the complaint process, and local neighborhood associations might be involved in community issues related to builders, they do not have the formal authority to investigate or resolve complaints in the way that the Bureau does. The builder's associated contractors also do not hold responsibility for complaints against builders, as their responsibilities are typically tied to their own contractual obligations and work rather than overarching regulatory issues.